If you are using FileZilla, here is what you need to do to access the files on the SFTP:
- Click on file
- Click on Site Manager
- Click on New Site
- Change the Protocol to SFTP
- Change the Host to the Server Address shown to you from the pop-up information
- Change Logon Type to key file
- Put in your Username which will be the one that appeared on the pop-up information
- Browse to the correct File (downloaded PEM file)
- When you browse your files, you will need to switch the file type from ppk files to pem files
- When selecting the PEM file and it asks to convert to another supported file type, click yes.
- When it asks for a password, enter the ‘PEM File Password’ that appeared on the pop-up information
- Save the file under another name
- Click Connect
- When it asks for another password, use the same one for the PEM file
You should now be connected!
Updated 3/1/2023