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Incentive Processing

Incentive Types We typically handle the following incentive types: Amazon codes, Tango gift card codes, or Visa gift card codes. We may be able to handle other gift cards that can be processed and redeemed online. If Jibunu is procuring the incentives, payment is required prior to the incentives being purchased. Amazon, Tango, Visa or…

Dummy Data Requests

Jibunu uses a propriety automated tester to create Dummy Data which can be useful to confirm that the data from the survey is being created as it was intended. Dummy Data can be generated once the survey programming is finalized. For studies that we are unable to utilize the autotester due to certain custom exercises or…

Multi-Media Formats

Images Files We recommend submitting image files as .jpg for best performance. If images need to have a transparent background (such as for a shelf display) then .png is best. Video and Audio Files For best all-around performance we recommend submitting .mp4 (video) and .mp3 (audio) files. If other formats are submitted they are converted…

Language Overlays and Translations

General Jibunu regularly supports surveys that are fielding globally. We can work with any language, including right-to-left languages like Hebrew and Arabic. If you need Jibunu to handle the actual translations for your multi-language survey, we can provide them using a trusted translation partner. We offer two overlay options when programming multi-language surveys: Express XLIFF…

XLIFF Translating Instructions

What should be translated? Only survey text and currency symbols should be translated. What should not be translated? Any symbols/characters (ex: ~) should remain as they are in the original export. They should not be rearranged or changed in any way, as these are used for programming purposes. For example: If a question in the…

RAD (Responsive for All Devices)

RAD is Responsive for All Devices, where we use responsive design to create flexibility in the layouts and styles of our surveys. This eliminates the need to develop separate survey methodology for different screen sizes, allowing you to reach respondents on all devices. For most surveys this can be added without making changes to your…

JEFF (Jibunu Enhanced Features and Functionality)

Jibunu Enhanced Features and Functionality can help to make the survey experience a better one for your respondents. By improving and innovating the smallest details and standard survey elements using software development, the survey taking process becomes less cumbersome and more streamlined. We care very much about your data and the person helping to supply…

Case Form Set-up Questions

Should the patient chart questions appear in multiple columns and/or rows on each page, or as a standard survey with questions stacked vertically? Are there specific colors or formatting styles you want applied to the chart questions? How should the chart questions be grouped together? Are there specific page breaks you had in mind or…