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CATE (Client Adjustable Testing Environment)

CATE is our Client Adjustable Testing Environment, which gives you the power to test the way that works best for you. CATE’s flexibility gives you numerous options to control the way you review your survey instrument, including: Change a previous answer without having to back up, allowing you to test multiple paths quickly “Branch” your…

Standard Process

Our Process In a Nutshell Once the project is awarded and the final materials are received, we will begin production. Production time will vary depending on the length and complexity of the survey. You will review the test link and provide feedback on any changes that are needed. Jibunu will process the changes and once you approve…

Avoiding Spam Filters & Improving Deliverability

Common Spam Words There are many common spam words and phrases that will increase the chances of being filtered as spam. This list grows, changes, and can vary from system to system.  Email text should use clear, meaningful messages without a lot of buzzwords, as these are likely to be the same words used by…

Overage Tolerance and Inactivity Recheck

Respondents with a status of OTQ (over tolerance quota) were over-quota due to overage tolerance. Overage tolerance is a safeguard against quota overages that works by limiting the number of respondents allowed to qualify for a quota group. This limit is the quota group’s maximum plus a specified percentage of that maximum (default is 10%…

Speeder

A speeder is a participant who complete the survey or a section of the survey in less than a minimum threshold defined by you. Jibunu uses two different methods to detect speeders:  Targeted Speeder Question or a Calculation Speeder Check.  To have either one included in the survey, simply add a programming note to the…

Straight-Liners

A respondent is considered a possible straight-liner when they give the same answer to multiple sequential questions.  Straight-lining can be due to fatigue, time constraints, or other factors.  However, the concern is that the respondent is not providing a thoughtful and accurate answer.  If this is a concern, then Jibunu can display a message when…

Disableable Security Features

Though we cannot completely prevent a respondent from copying, saving or printing information from our surveys, the following security features can be put in place: Disable the ctrl key: This is done using JavaScript. If a respondent has JavaScript disabled on their browser, the ctrl will still be functional. Disable right-click: This is also done…