The Text Editor tool, available on most of our surveys, allows you to quickly make direct text changes within the survey. Please note that when you save your changes they will immediately be pushed to the live site. We advise that you test your changes after making them. Jibunu will not be responsible for any…
There is now a Secure File Transfer application available in JUMP if you have a current project with us. Your project manager will add the application to your JUMP access. Once added, the Secure File Transfer icon will be available to access on the main project page. If a file has been uploaded by your…
Jibunu has integrated with RelevantID, which is a respondent fingerprinting and fraud detection service created by Imperium, LLC. More information can be found at http://www.imperium.com/services/relevantid/. RelevantID uses proprietary technology to gather a digital fingerprint that identifies duplicate respondents who take the same survey more than once from the same machine. RelevantID flags a computer each time a user tries to…
Jibunu has integrated with Research Defender to provide additional data quality services. Research Defender is a respondent fingerprinting and fraud detection service that can be added to a survey. More information can be found at: https://researchdefender.com/. Research Defender uses multiple techniques to identify and prevent fraudsters. These techniques range from tracking common fraudulent activities (e.g.,…
Our Privacy Policy can be found here: https://www.jibunu.com/privacy-policy
Overview If you need a way to get your survey to your respondents, Jibunu offers email broadcasting to as many email addresses as you need. We can send reminder follow-ups, different emails to different groups, and send in multiple languages. We have managed relationships with many of the main email providers, improving deliverable rates and…
The Project Details section of JUMP provides the user with overall project information. It is a good place to review various details that are to be incorporated into the survey, to confirm they are correct, or possibly see that they still need to be provided. The one very different section is the Link page, which…
On the main project page, select the application manager. Once in the application, select the “View Reporting” link for the question you want to see the videos for. Note: If there is more than one question where a respondent can provide a video response then there will be a view reporting option for each…
If you are using FileZilla, here is what you need to do to access the files on the SFTP: Click on file Click on Site Manager Click on New Site Change the Protocol to SFTP Change the Host to the Server Address shown to you from the pop-up information Change Logon Type to key file…
Testing of survey programming is an important part of making sure that logic is functioning as intended. With complex logic and potentially numerous paths to follow, this process can often be time consuming. The QA Note Tool was created to hopefully assist with the review process, reducing the required time by providing a systematic method…