The Text Editor tool, available on most of our surveys, allows you to quickly make simple text changes within the survey. Please note that when you save your changes they will immediately be pushed to the live site. We advise that you test your changes after making them. Jibunu will not be responsible for any…
There is now a Secure File Transfer application available in JUMP if you have a current project with us. Your project manager will add the application to your JUMP access. Once added, the Secure File Transfer icon will be available to access on the main project page. If a file has been uploaded by your…
Jibunu has integrated with RelevantID, which is a respondent fingerprinting and fraud detection service created by Imperium, LLC. More information can be found at http://www.imperium.com/services/relevantid/. RelevantID uses proprietary technology to gather a digital fingerprint that identifies duplicate respondents who take the same survey more than once from the same machine. RelevantID flags a computer each time a user tries to…
Jibunu has integrated with Research Defender to provide additional data quality services. Research Defender is a respondent fingerprinting and fraud detection service that can be added to a survey. More information can be found at: https://researchdefender.com/. Research Defender uses multiple techniques to identify and prevent fraudsters. These techniques range from tracking common fraudulent activities (e.g.,…
Our Privacy Policy can be found here: https://www.jibunu.com/privacy-policy
The links for your project are accessible 24/7 through the Project Details tool in JUMP. Once in Project Details, these can be viewed by going to the Links page (in the blue menu on the left of the screen). Your project manager will notify you when new links are available for your project. Different stages…
Using Jibunu’s Secure File Transfer is quick and easy. We would like to remind you of a couple of data security items before you upload your file. Share the minimum information required for the survey. Please make sure to remove any information from the data file that is not essential for the needs of the…
Data related to surveys stored by Jibunu, including data files, are encrypted and securely stored with restricted access on servers located in the United States. Jibunu asks that you let us know as soon as a study can be closed. Unless otherwise notified, any study that has been inactive (no respondent activity in the study)…
A Guide for Quicker Programming and Changes 1. Autonumbering: Turn off autonumbering and autolettering in the Word documents. This is key so that the numbers and letters do not change in the document. Programming is based on the original information and changing existing numbers and letters can be very problematic and slow down the process.…
Overview If you need a way to get your survey to your respondents, Jibunu offers email broadcasting to as many email addresses as you need. We can send reminder follow-ups, different emails to different groups, and send in multiple languages. We have managed relationships with many of the main email providers, improving deliverable rates and…